How It Works

How to be a Driver

 

“x-tra Driver” App is your opportunity to improve on personal revenue through the provision of full-time or ad hoc land transport services with extra comfort.

To benefit from this opportunity, you are required to sign-up on our website or app; get trained; apply knowledge gained through online/onsite training; provide requested services; and get paid through your bank account – including loyalty bonuses. Please access more information – including preliminary assessment and referral to available investors or partners via www.xtrataxi.com  

To be an x-tra taxi driver; first download the app from google play store, the apple app store, log on to our website, www.xtrataxi.com or our social media platforms and complete the registration process following the steps below:

  • Download and launched the “x-tra Driver” app and complete registration process.
  • Log on to the system and follow prescribed steps as advised.
  • Present nominated car at designated automobile support centers for pre-mobilization inspection at own costs and expense, without recourse to x-tra.
  • When clearance is obtained following a successful inspection, proceed to use x-tra Driver app.

After the registration process,  navigate to the side menu of the x-tra taxi app and select “Account Verification” afterwards, insert your phone number. After insertion, a verification code would be sent to your mobile telephone line to verify your phone number. The same verification process works for email verification as well.

After the verification process is completed, the driver would  have to wait for 12 hours to be verified and be advised to come to our support center for validation of documents.

 the x-tra Driver app screen would be enabled when all document has been validates  so that driver is able to commence services, access trip statistics, manage vehicle and vehicle documentation, and see wallet balance.

 

How to be a Rider

 

“x-tra” App is your opportunity to commute by land in a manner that suits your lifestyle.

To benefit from this opportunity as an “x-tra” customer; first download the app from google play store or log on to our website, www.xtrataxi.com and complete the registration process following the steps below:

  • Download “x-tra” app from google play store and complete registration process.
  • Log on to the system and follow prescribed steps as advised.
  • After the registration process, the Rider would have to navigate to the side menu and select “Account Verification” and insert Rider phone number. After insertion, a verification code would be sent to Rider mobile telephone line to verify Rider phone number. The same verification process works for email verification as well.
  • After the verification process is completed online, the Rider (x-tra) app screen would be enabled such that the Rider is able to view and order taxi services whenever required. Rider is required to provide debit card information in the course of registration to facilitate transactions.

To request for services, the User is required to indicate Rider’s pick-up location and destination in the appropriate fields. Please note that the User/Requestor may be different from the Rider under certain circumstances. Thereafter:

  • Rider chooses vehicle type, preferred mode of payment, and pick-up time (if not immediate).
  • The Driver arrives and trip is conducted.

On completion of a trip, Rider/Customer makes payment through any of the following channels:

  • Debit card
  • Cash
  • Internet banking to designated x-tra account as provided by authorized customer service representative.